I admit, I'm technologically challenged. However, I have a friend who does not have a computer and has never used one. A former techie at NASA! Can you believe?
I got a call from him yesterday, which in and of itself, was amazing. You see he lives on the Pacific Ocean and has minimal, and I do mean minimal, phone service. So for him to call me yesterday I knew it was VERY important.
It was. His chainsaw broke and he needs a part. He thought I was in Texas, could go to Sears and get a part for his Craftsman Model # 316.350220 55cc 20" chainsaw. Surprised that I was still in Mexico, he said to forget it. I told him I would try to see if I could find the part he needs. He referred to it as a "puller starter wheel 1/2 inch thick by 3 1/2 inches round.
Feeling a little like Nancy Drew with very few clues, I first started by looking at Sears website. It didn't take long to figure out that they are not in the replaceable parts business.
So then I just put in the name and model #. Oh my, so many sites came up that I didn't know what to do.
Here's what I found. I found the owner's manual. I found many parts companies with photos and prices.
I also found a Consumer Product Alert that there is a problem with the handle breaking off and lacerating hands and fingers etc. It is to be returned to Sears for new parts!
What I don't have is any knowledge of what this part actually looks like. I'm hesitant to order something without being sure it is the right thing. And, I do need to let him know about the product warning to see what he wants to do.
Since my friend's phone, for some reason, works best at night, I'll call tonight. Hopefully he knows someone in Melaque or nearby that has a computer and an email address. Then I'll email the pages that I've bookmarked. They can all look at them and decide what to order.
Then, I'll order it, if he wants me to do so. I'll have it brought to San Miguel by a man who goes back and forth to Laredo and take it to the beach the end of December for my friend.
That's my adventure for the day. All from the comfort of my computer in the bedroom
Where there is a will there is a way!