"No" is not part of the Mexican culture! It can be frustrating because often you would like for someone to just tell you, "No I can't come at that time" or "No, I can't fix your street light" or "No, we don't have a room at our hotel for you"..............etc. etc. etc. So I'm going to vent!
I've been trying now for six weeks to get the two street lights repaired on my street. To say that it is darker then a 50 ft well would not be an exaggeration! The saga is that when I moved here they had lights with exposed bulbs which lasted about 48 hours after they changed them - so I paid to have new lights with covers put in.............it has been well worth it. Suffice to say, I have tried everything to get the city to repair the lights. They swear they have (no light) and I know, and they should, that it must be the sensor, but alas, I must be patient, I guess. NOW the whole fixture is gone mid-way down the hill.....is that progress?
Secondly, I have emailed the hotel in Oaxaca that I want to stay at for the "Night of The Radishes" festival in Oaxaca.........I had a reservation last year and due to the unrest I opted not to go. They were so gracious last year and it took less then 24 hours to get a reservation. So now it has been 5 days.........finally I called and the reservation clerk said I must wait for an email and she couldn't tell me if they had a room or not! I absolutely HAD to laugh. So, I must be patient or find another hotel BUT my friends I'm meeting there already have a room at that hotel and I would prefer to stay there. I think they are not responding because they don't have a room but don't want to tell me..............because they don't want to disappoint me.
I DO understand the Mexican culture and they do not want to disappoint or upset people. So, they avoid but it sure can be FRUSTRATING at times.........