I've been carrying a little check around for a couple of weeks for $43.52. Today I decided to go through the drive-thru at Chase and cash it. Didn't expect any problem Signed the check - put the account # on the back. Gave my Texas Drivers License for ID and photo ID.
The woman came back to the window and said she couldn't accept my drivers license because it was expired. Really? She wanted to see my renewal request. Told her I didn't have one but I have a current Mexican Drivers License which is legal in the USA with a photo on it. So, I gave her that.
She came back and said that was not acceptable. She needed my Voter Registration Card. To which I replied, "You're kidding right?" At which point she got indignant and said she was trying to protect me. I said, "It's only $43.52 and I've given you two forms of ID. Both of which have my photograph on. Look at me, it's me!"
She then said she would have to check the signature verification card. I'm not kidding. It took her forever.
I absolutely was in a state of shock. At least five minutes later she came back and said that anything to do with Mexican ID was not acceptable to their bank. I told her as quietly as I could, so that I wouldn't jump out of the car and strangle her, that last I checked Mexico is acceptable at every other branch of Chase.
She then handed me my envelope with my two forms of ID and the $43.52.
Thank you Blondie, you made my day!
Thinking I must have gotten a new employee or someone who doesn't get out much, I moved on to AT&T to check on my cell phone plan. I'm here to tell you it is easier to do on the phone after my experience today.
You walk in the door. There were five employees standing there waiting to help me but they couldn't! This was due to the fact that a woman was stationed at the door to take your name and cell phone # and input this into her IPad or whatever it was. ......then it goes to an employee and then they call your name. What? Am I crazy or are they? This exchange with the woman who couldn't spell BARBARA took at least 3 or 4 minutes instead of me just walking up to an idle employee. Then the icing on the cake was SHE needed to see my drivers license to verify I am who I say I am.........Really? Twice in one day? Twice in less then an hour?
Then the person who was going to help me couldn't figure out what the North American Plan is that I have been on since 2004 and couldn't figure out if she could save me money or not..........Lord, help me! I quietly left.
I was hesitant to go into the grocery store to get some food items after that whole episode. I cautiously looked to see if someone in the bakery department was going to jump out from behind the buns to check my ID or at the meat department or wherever. Heck, even when I paid CASH for the groceries, the cashier knew how to handle it.
My day has been saved...........I came home, weak at the knees. I'm NOW trying to see the humor........
Not there yet...........